Job Summary
Under general supervision of the Coordinator and Director of Duplin County Transportation Department, the purpose of the position is to transport passengers or food from place to place within the County and to medical facilities in surrounding counties. Employees in the classification perform manual work. Position is responsible for receiving request for transportation to specified destinations; transporting individuals; receiving money; maintaining cleanliness; fuel levels, maintaining records of all trip information. Performs related work as required.
Essential Functions
Obtains keys to assigned vehicle and prepares for daily route; performs pre-trip and post-trip inspection of vehicle. Reports/logs defects and maintenance needs. Operates transit vehicle on an assigned route and schedule. Observes all traffic laws.
Assists passengers entering and exiting the vehicle, when necessitated. Operates lift as needed by passengers for entry and exit.
Maintains contact with dispatcher and is available at all times during assigned shift. Reports unusual traffic conditions or passenger emergencies. Operates on board computer system (tablet) to receive and process route information, access mapping information, view pertinent client information, and key monetary/fare collection amounts from customers.
Transports clients safely to and from programs, appointments, and outings as requested, providing on going supervision, and positive interaction. Confirms clients boarding are scheduled on manifest. Collects fares and ensures collections balance.
Ensures all passengers use appropriate seat restraints before beginning transport. Operates transit lift safely and secures wheel chair clients using the appropriate restraints. Negates inappropriate behaviors and misconduct during transportation to ensure safe transportation and reports any issues or concerns immediately to management. Mitigates delays to ensure on-time delivery to final destination.
Ensure that policies and procedures are followed and that all reports/records are completed accurately and submitted on time.
All employees may be requested to perform other duties as assigned.
All employees may be required to assist county operations during a State of Emergency, disaster or other county event.
Qualifications
Education: High School Diploma or GED Experience: Moderate Experience in the operation of motor vehicles Skills and Abilities: General knowledge of the principles and practices of operating and servicing motor vehicles; general knowledge of traffic laws and regulations governing motor vehicle operations; general knowledge of the geography of Duplin County, surrounding areas, and the locations of streets and important buildings; ability to use a tablet; ability to deal tactfully with transit clients; ability to understand and follow oral and written directions; ability to establish and maintain and effective working relationship with associates and the general public.
Special Requirements
Special Requirements: Possession of a valid driver’s license issues by the State of North Carolina. A pre-employment and/or random “fit for duty” medical examination completed by the Duplin County Health Department may be required to ensure employees are physically able to perform the essential duties of this job description with or without reasonable accommodations in accordance with ADA. In Accordance with the Age Discrimination in Employment Act (ADEA) of 1967, the ADEA allows imposition of age limits for certain professions if evidence shows the ability to perform a particular job significantly diminishes with age or imposes danger to society. The ability to perform the essential job duties of a Transportation Specialist typically decreases with age because of the gradual loss of hearing, sight and mobility as a person ages Therefore, it has been determined that a bona fide occupational qualification (BFOQ) for a Transportation Specialist is to be under the age 75.
Miscellaneous Information
• PHYSICAL REQUIREMENTS This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, speaking, hearing, using hands to finger, handle to feel, reaching with hands and arms and repetitive motions and occasionally requires standing, walking, climbing, balancing, stooping, kneeling, crouching, or crawling, smelling, pushing, pulling, and lifting; work has standard vision requirements; vocal communications is required; hearing is required; work requires preparing and analyzing written or computer data; visual inspection involving small defects and/or small parts; operating motor vehicle or equipment and observing general surroundings and activities • WORKING CONDITIONS Work frequently requires exposure to outdoor weather conditions and occasionally requires exposure to fumes or airborne particles; exposure to vibration and moderately noisy locations (traffic). Due to possible exposures may be required to wear specialized personalized protective equipment.
